Shipping & Delivery Policy

Discreet Global Shipping with Trusted Couriers

At LinkooerDoll.com, we are committed to delivering your sex doll discreetly, securely, and on time. Our trusted logistics partners and careful packaging ensure a seamless delivery experience so you can shop with confidence.

We understand how important it is for your order to arrive safely and privately. That’s why we work only with reputable couriers such as FedEx, UPS, and DHL. Every doll is packaged with care and shipped in a plain, unbranded box to protect your privacy. No product names or descriptions appear on the label—only you will know what’s inside.

To ensure peace of mind, we closely monitor each shipment and provide timely updates throughout the delivery process. Whether you’re in the United States, Europe, or any other supported region, our goal is to ensure your sex doll arrives discreetly and safely, just the way you expect it.

Free Worldwide Shipping

We offer 100% free global shipping on all orders. Customers in the US, UK, and EU enjoy tax-inclusive pricing with no additional customs fees. For countries like Canada, Australia, Norway, Sweden, and South Africa, customs fees may apply. In most cases, we’ll cover up to 50% of the import duties (up to $150).

We do not ship to countries where sex dolls are prohibited by law. Please refer to our Legality Guide to verify your country’s eligibility.

 

Estimated Production Times by Brand

Depending on the brand and customization options, production time may vary. Below is a list of estimated lead times:

Delivery Timeframes by Region

Once your doll is manufactured, shipping times vary based on your location. Here’s a general guide:

Real-Time Order Tracking

After shipment, you’ll receive a tracking number via email. You can monitor your shipment status directly through FedEx or UPS. If the tracking status shows only “label created,” it means the package is still in transit from the factory to the regional hub. Rest assured, we take full responsibility for your order until it arrives.

Delivery Modification Options

Pick-up at FedEx/UPS Store: Contact us prior to shipping to designate a pick-up location.

Address Change: Notify us immediately before shipment. Post-dispatch changes depend on carrier policies.

Re-schedule or Hold: You may contact the carrier directly to arrange a new delivery time or hold at a nearby location.

We sincerely appreciate your patience and understanding during this time. Our team will continue to provide you with the latest information and support you throughout the process to ensure your pet’s arrival as quickly and safely as possible.

Inspecting Your Package

Upon receipt:

• Photograph or video record the unopened box if it’s visibly damaged.

• Open the package and check your doll thoroughly.

• Report any issues within 24 hours to service@linkooerdoll.com with clear evidence.

Common Shipping Issues & Resolutions

Wrong Item Received
Send us a full unboxing video including the doll, box, and shipping label. We’ll verify and arrange a replacement if necessary.

Damaged During Transit

• Minor issues: We may provide a free repair kit.

• Major damage: We’ll file a claim and send a replacement or issue a partial refund.

Package Marked Delivered But Not Received
File a claim with the courier immediately. We include adult signature requirements to reduce risk.

For further questions, don’t hesitate to contact our support team at service@linkooerdoll.com.