Shipping & Returns

Prior Shipping

For all made-to-order dolls, we will send you photos before shipping your sex dolls. Please make sure you submit the correct email address so that you can receive your doll photos. And make sure that our email won’t go into your spam box.

Shipping and Packaging

Due to the current Covid-19 situation and the constant improving or worsening conditions in different countries, the Covid-19 Shipping Time is only indicative. All our sex dolls are delivered in 100% discrete packaging. Sex dolls arrive in a plain brown box. The contents will be stated as “Mannequin” on the customs declaration.

Average Making Time

Made-to-order dolls:
USA & 1-2 weeks on customized TPE sex dolls (implanted hair may extend processing time).
2-3 weeks on customized silicone sex dolls.

Average Shipping Time

USA & Canada: 7-15 days
European Union: 35-50 days
UK, Switzerland, Norway: 10-35 days

In-stock dolls:

3-10 days (For the USA and EU orders only)

*These are estimated times. Exceptions may apply due to holidays for workshops, or weather, or uncertain element.

Import Taxes

USA: $0 (*including all taxes).

European Countries: $0 (*including all taxes).

Other Countries: $0 (*including all taxes).

For countries like Canada, UK, Switzerland, Norway, Australia, New Zealand, customs may collect import duty when the doll arrives. Buyers pay taxes.

Shipping Method

We work with FedEx, UPS, DHL to transport your real sex doll. If you want to appoint a shipping method, please message us in your order note. Once your package is shipped, you will receive a tracking number. You can contact the courier to schedule a delivery on receipt of the tracking number for your package.

Shipping Cost

We offer Free & Discreet worldwide shipping. But due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, India, Indonesia, Africa, Mexico, Brazil.

Buyers are responsible for paying the shipping costs when returning a product to us. Shipping Costs are non-refundable if you decide to return a package. Depending on where you live and the shipping method you use the time it will take for us to receive your product will vary. Additional shipping costs incurred due to the customer need to be borne by the customer.