At LinkooerDoll.com, we are dedicated to providing high-quality, realistic sex dolls and exceptional customer service that not only meets—but exceeds—your expectations. We understand that sometimes things don’t go exactly as planned. That’s why every order is backed by our 100% Satisfaction Guarantee.

We are confident in the quality of our dolls, and we want you to feel equally confident when placing your order. Our money-back guarantee ensures that you can shop with peace of mind: if you’re not satisfied with your purchase, you can return it for a full refund under our return conditions.

Thank you for choosing LinkooerDoll and trusting us to deliver premium products and professional service.

What Do We Guarantee?

✅ Authenticity Guarantee

All sex dolls sold on LinkooerDoll.com are 100% authentic. We are an officially authorized distributor of several top-rated sex doll brands and have global import permissions.
👉 [Click here to view our authorization certificate]

✅ Brand-New and As Described

Every sex doll we ship is brand-new, never used, and exactly as described and pictured on our website. What you see is what you get.

✅ Strict Quality Control

We implement a rigorous quality control process. Every doll is inspected and tested before leaving the factory, securely packaged, and shipped with full privacy protection via a trusted logistics partner. We also perform a final pre-shipment check to ensure your doll arrives in perfect condition.

✅ 100% Customer Satisfaction

With top-rated customer service, five-star reviews, and partnerships with over 30 premium brands, LinkooerDoll is a trusted choice for high-quality sex dolls in the USA, Europe, and beyond. We provide factory photos for confirmation before shipping, so you can verify all the details. If your order arrives with issues like a defect or wrong item, we will quickly repair or replace your doll.

How Does Our Refund Policy Work?

Upon receiving your doll, please inspect it carefully from head to toe. We strongly recommend taking clear unboxing photos or videos. Make sure to complete your inspection before using the doll.

If you notice any damage or significant deviation from the product description, please contact our customer support immediately and provide detailed photos and/or videos. Our team will assess the issue and offer an appropriate solution—this may include a replacement, partial refund, or full refund, depending on the severity.

Common Scenarios Covered

🚫 Wrong Doll Delivered

If the doll you received is completely different from the factory photo or product listing, please provide a full unboxing video showing the doll’s head, shipping label, and outer packaging. We will report the issue to the factory and shipping carrier, and organize a replacement as soon as possible.

🛠 Damaged Doll on Arrival

If the package arrives visibly damaged, please file a claim with the shipping company (UPS, FedEx, etc.) and contact us immediately. We will arrange a replacement depending on the extent of the damage. For minor issues, we will provide a repair kit and instructions to assist you.

📦 Lost Package

If the tracking number shows “delivered” but you haven’t received the package, please file a claim directly with the carrier. To reduce risk, most LinkooerDoll deliveries require adult signature confirmation (exceptions may apply).

What Is Not Covered by Our Guarantee?

❌ Minor Imperfections

Small flaws are not considered damages and are not covered by the refund policy. These include:

• Minor skin blemishes or surface marks

• Seam lines or injection points from molding

• Small dents, scuffs, or finger/toenail issues

• Minor makeup inconsistencies

• Loose or missing eyelashes

These are common in handmade dolls and can often be resolved using our included repair tools and instructions.

Examples:

• Nails: If nails come off during shipping, simply use the eyelash/nail glue provided.

• Eyelashes: Can be reattached using the supplied adhesive.

• Skin Lines: Mold seams or silicone tips may show subtle surface variations, which are normal in handmade products.

✋ Minor Shipping Damage

Slight deformities like a bent neck or mild scuffing may occur during transit and can be fixed. In such cases, we’ll provide the tools and guidance you need. Customers are expected to make reasonable efforts to follow our repair instructions.

🖐 Handmade Nature

All sex dolls sold on LinkooerDoll.com are handcrafted, making each piece unique. Slight differences may exist between the product and the promotional photos. We always provide factory confirmation photos before shipment. If there are significant inconsistencies, we’ll correct them before dispatch.

⚠️ Please note: Variations in makeup, areola color, or skin tone may occur due to screen settings or hand-painted details. A 1–3 cm size variation may also happen due to manual measurement.

❌ Canceling an Order

All of our products are custom-made according to each customer’s specifications.

• Orders can be canceled within 8 hours of payment. A 5% transaction fee will be deducted from the refund.

• If production has already started, orders cannot be canceled for any reason.

• In rare cases where cancellation is approved after production starts, up to 30% will be charged as a handling and restocking fee.

Please place your order carefully and contact us immediately if you need to make changes.

Electrical Functions (Heating / Moaning)

Some manufacturers do not provide warranty coverage for AI heating or moaning features. We recommend purchasing a heating blanket as a safer alternative. If you choose these functions, test them upon arrival. Malfunctions during use are not covered by warranty.

❗User-Caused Damage (Not Covered)

All dolls are thoroughly inspected before shipment. Damage caused by misuse, neglect, or improper handling after delivery is not eligible for return or refund. This includes, but is not limited to:

• Over-stretching limbs

• Broken internal skeleton

• Tearing around the vaginal, anal, or oral openings

LinkooerDoll reserves the right to assess reported damage and determine eligibility based on the provided evidence (photos/videos).

🚫 Used Dolls – No Returns

Due to the intimate nature of sex dolls, used dolls cannot be returned, exchanged, or refunded under any circumstance. However, our team is always happy to help you with repair advice or alternative solutions if needed.

Questions? We’re Here to Help

If you have questions about our refund policy or your order, please don’t hesitate to contact us at
📧 service@linkooerdoll.com

We are committed to offering you a safe, reliable, and satisfying shopping experience—before and after your purchase.

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